Privacy Policy

Your personal data is being or is to be collected and further processed by us for the following purposes:

(a) performing pre-contractual activities and contractual obligations with you including but not limited to providing our products and/or services to you and verifying your identity;

(b) ensuring the performance by you of your pre-contractual and contractual obligations to us;

(c) communicating with you, dealing with your inquiries or complaints, resolving any issues/disputes;

(d) facilitating the processing of your claims;

(e) granting you access to, and monitoring your use of our Platform;

(f) the operation, management and/or maintenance of our Platform and associated records;

(g) administering and processing any payment related to products and/or services provided to or by you;

(h) inviting you to participate in our events, surveys, programmes and other activities organised or sponsored by us or on our behalf ("Events");

(i) purposes of enforcing our legal rights and/or obtaining professional or legal advice;

(j) internal management and administrative purposes, including without limitation for purposes related to risk management and assessment and data storage and management;

(k) purposes relating to business development, market surveys/research and trend analysis;

(l) purposes relating to marketing and promotion of our products and/or services;

(m) obtaining any approval or licence applicable to the healthcare services;

(n) investigating, reporting, preventing or otherwise in relation to any fraudulent or criminal activities;

(o) complying with any legal or regulatory requirements; and/or

(p) such other purposes authorised by you or directly related or ancillary to the foregoing.

Your personal data is being or is to be collected from a variety of sources, including without limitation:

(a) from the information/forms submitted or filled in by you or on your behalf to us, including but not limited to your medical reports and records;

(b) via the Platform and/or the cookies;

(c) when you use or inquire about our products and/or services and vice versa;

(d) during marketing activities and when you take part in any customer surveys;

(e) when you register for or participate in any Events;

(f) from any third party including but not limited to your employer, other healthcare service providers, third party administrators and regulatory and law enforcement authorities; and/or

(g) from all other communications between you and us and all other information that you may provide to us from time to time.

You have the right to request access to and to request correction of your personal data subject to the following and subject to provisions of the Act:

(a) you may, upon payment of a prescribed fee, make a data access request or a data correction request in writing to us; and

(b) we may refuse to comply with your data access request or a data correction request and shall, by notice in writing, inform you of our refusal and the reasons of our refusal.

You may limit the processing of your personal data or to request us to cease or not begin processing your personal data for purposes of direct marketing and/or withdraw your consent previously given to us (in full or in part) by providing us with a notice in writing. If you limit the processing or withdraw your consent to any or all use of your personal data, we may not be in a position to continue to administer any contractual relationship in place, which in turn may result in us being unable to provide you with any of our services/products and/or the termination of any arrangements/agreements with us.

You may contact us with any inquiries or complaints, or to exercise the above rights in respect of your personal data via the methods below:

Designation: PDPA Officer, Telephone No.: 603-22828820, E-mail address: PDPAenquiries@stratiq.com

We may disclose/transfer your personal data to the following third parties:

(a) our related corporations, subsidiaries, affiliates and/or our group companies;

(b) our business partners, contractors and service providers;

(c) our professional advisors or consultants including but not limited to our medical consultants;

(d) banks, insurance companies, credit card verification providers, third party administrators and payment processors;

(e) governmental departments and/or agencies, regulatory and/or statutory bodies and law enforcement officer;

(f) your employer;

(g) such third party as requested or authorised by you;

(h) our actual or potential assignee, assignor, transferee or transferor in respect of any rights, interests, obligations and/or properties relevant to the arrangement/contract between you and us;

(i) third parties due to any actual or potential corporate restructuring or exercise (including without limitation merger, acquisition and/or the restructuring of our business, assets and/or liabilities); and

(j) other third parties for any of the Purposes.

We may require your assistance if the personal data relating to other persons is required to process your personal data for the Purposes and you hereby agree to use your best endeavors to assist us when required.

In the event that personal data of any third party is supplied by you to us, you shall ensure that such third party has read this Notice and consented to us collecting his/her personal data for any of the Purposes prior to the supply of his/her personal data to us.

Where another person is providing/submitting any of your personal data to us, you agree that you have authorised the disclosure of your personal data to us and consented to the processing of your personal data by us in accordance with this Notice.